Consumer Law
Standing Up for Every Consumer. Every Time.
In a marketplace where consumers are frequently misled, overcharged, or sold defective goods and services, the law provides strong protections and RB & Y Associates LLP is committed to ensuring those protections are enforced.
We represent consumers before the District Consumer Disputes Redressal Commission, the State Commission, and the National Consumer Disputes Redressal Commission (NCDRC), New Delhi.
We file complaints against manufacturers, dealers, and service providers for supply of defective products, substandard services, and unfair trade practices under the Consumer Protection Act, 2019.
We represent policyholders whose legitimate insurance claims — for health, life, vehicle, or property — have been wrongfully repudiated or delayed by insurance companies.
We handle consumer complaints against banks and NBFCs involving unauthorized charges, mis-selling of financial products, wrongful classification of accounts, and failure to refund deposits.
With the rise of digital commerce, consumer grievances involving refund failures, counterfeit products, and deceptive online practices have surged. We assist consumers in navigating e-commerce disputes effectively.
We represent patients and families in consumer complaints involving negligent medical treatment, botched procedures, and lack of informed consent — before consumer commissions as well as civil courts.
In appropriate cases, we advise homebuyers on the choice between RERA and the Consumer Forum as parallel or alternative remedies, depending on the nature of the dispute and the relief sought.
Our Approach
We assess every civil dispute from a cost-benefit perspective, advising clients honestly on the merits of their case, expected timelines, and the most efficient path to resolution. Where settlement is in the client's best interest, we pursue it strategically. Where litigation is unavoidable, we are fully prepared to go the distance.